Frequently Asked Questions
Everything you need to know about our handcrafted wreaths.
How are your wreaths packaged for shipping?
Each wreath is carefully secured to the bottom of a sturdy, custom-sized shipping box to prevent shifting. We use professional-grade materials to ensure your greenery arrives lush and intact.
Can your wreaths be displayed outdoors?
Most of our wreaths are suitable for outdoor use, but we recommend hanging them under a protected area like a porch or awning to prevent fading from direct sunlight and moisture damage.
How do I care for my wreath to make it last?
For natural wreaths, a light misting of water every few days helps maintain freshness. For silk or dried wreaths, simply dust them lightly with a soft brush or canned air to keep them looking vibrant.
What is your return policy if the wreath doesn't fit my door?
We offer a 30-day return policy. If you are not satisfied with the fit or style, you can return the item in its original packaging for a full refund, minus shipping costs.
Do you offer custom designs for special occasions?
Yes, we love creating bespoke pieces! Please contact our design team via the 'Custom Order' page with your color preferences and size requirements for a personalized quote.
How long will it take for my order to arrive?
Standard orders are processed within 2-3 business days. Depending on your location, shipping typically takes an additional 3-5 business days via carbon-neutral ground shipping.